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Refund Policy | epson-print.us | epson printer support

Refund Policy

epson-print.us guarantees the quality of all its services and its solutions listed on this Website www.epson-print.us

Our services features are designed for customers and their software troubleshooting. Our Objective is to make computing Experience easy and secure.

epson-print.us assures support and satisfaction in all it Endeavour’s however in case you are not satisfied with services please reach us on our Phone number 1 844 896 6313 or email us at billing@epson-print.us We promise immediate remedy and guarantee replacement of services if any within 24 hours from the time of complaint throughout the service duration.

One Time Fix:-

Customers taken 1-time fix from epson-print.us are only eligible for a refund if the issues reported were not fixed. The one time fix is only valid for 48 hours from the time the issue was fixed. If the fix fails customer can report the issues to epson-print.us by calling us on 1 844 896 6313 or emailing us on billing@epson-print.us within 48 hours. We promise immediate remedy and guarantee replacement of services, In cases, were epson-print.us determines the issue can’t be resolved, a full refund will be processed and the money would be credited in customer account within 7-10 Business days after acceptance of Refund request.

Subscription Services:-

epson-print.us offers refunds to all its customers who have taken subscription services and wants to terminate the same within 30 DAYS. POST 30 days the refunds or termination of services would be under Pro-rata basis for the services classified under subscription.

Please review our return policy before purchasing any of our Products and Services. epson-print.us offers a detailed description of its services on our website www.epson-print.us Therefore, it is assumed that the customer has reviewed product and services of choice and is satisfied with its quality before effecting the actual purchase of said product or services. With knowledge of the above, no refund/return request should be solicited by the buyer/user after 30 days from the date of purchase.

Please mention your reason for a refund beyond no resolutions, under such request a reply will be sent to you after it has been determined whether a return/refund is necessary. In case you are still not satisfied with our assurance and commitment and want to immediately return in that case it is determined that your product or service offered is defective, we would be accepting the request and refund customer money to customer bank account or credit card or pay pal account whichever is applicable at the time of purchase. Under special conditions, only the refunds would be processed by other instruments. All refunds would be credited in customer account within 7-10 Business days after acceptance of Refund request.

For refunds beyond 30 days: Customer is advised to return the catalogs and emails and license to us without a sabotage or modification. Customer must return the product to its original form or packaging and documentation to qualify for a refund. We acknowledge that packing the product to ensure an undamaged return is customer responsibility. All returned products must be undamaged.

Please send all return/refund requests to billing@epson-print.us